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Partner Success Specialist/Account Manager

Partner Success Specialist/Account Manager

Too Good To Go
Partner Success Specialist/Account Manager
30% of food produced is wasted. We are on a mission to change that.

Too Good To Go is a social impact company, and an ambitious movement to fight against food waste. With our marketplace app, we reduce food waste by making surplus food from cafes, restaurants and supermarkets available to our users. You purchase food through an app, collect locally and enjoy knowing you are saving food, money - and the planet!

We’re growing fast with 15 countries currently active and more coming. But here’s what really matters: through our app, we’ve been saving one meal per second - currently, that means that more than 57 million meals have been saved from the bin - equalling more than 122,000 tons of CO2 saved!

Sounds like your kind of mission, but what will it entail?

As a Key Partner Specialist you will play a crucial role in ensuring successful and enduring sustainable relationships with our Key Accounts (big chains and groups), by providing amazing service and support and understanding their needs and motivations to bring the to the next level of fighting food waste.

As a Key Partner Specialist you will:

Improve the efficiency of our high impact stores in saving food waste and make sure they save all their unsold items by ensuring their optimum performance and satisfaction
Work closely together with the internal Key Account Sales team to ensure insights and analysis are shared with the relevant stakeholders and contacts
Organize and coordinate the onboarding of batches of stores onto the Too Good To Go platform
Create and follow-up on a regular reporting system, to support Key Account Managers with crucial facts on how to improve each phase of the partners journey
Develop in-depth knowledge of our Key Accounts and use this knowledge to act as the guardian of the store journey and the overall store experience
Build a strong relationship with the Key Accounts and transform any acquired (and personal) knowledge into proactive actions, in order to guarantee a long-lasting cooperation
Create clear email communications and strategies, consistent with our brand tone of voice
Conduct data analysis of store performance and use this to identify opportunities for growth and suggest ways to make improvements
Contribute to the wider goals of the BE Success Partner Specialist Team as required
Are you the Waste Warrior we’re looking for?

You are fluent or have professional proficiency in English, Dutch and French
You have commercial skills, negotiations strategies and strong analytical skills
You have great interpersonal and communication skills
You have exceptional project management skills, able to effectively juggle and organize multiple priorities
You are a killer at building relationships with both internal and external stakeholders
You have a good knowledge of G Suite and/or Microsoft Office, preferably with strong Excel skills
You have an analytical mindset with a comfort working with data and producing reports
You have an empathetic and patient approach
You’re autonomous and independent - you are able to schedule your time and juggle multiple tasks at a time with minimal guidance
You have a positive and proactive mindset, ready to adapt to the needs of a fast-growing organization
You’re a team-player and innovative problem solver, keen to learn, collaborate and bring your own ideas to the table
You take initiative: you’re someone who gets things done and can take the lead in doing so
If you still need more convincing…

You will have the chance and opportunity to be a pioneer in a fast scaling international scale-up with a very real environmental and social impact.
Next to cultivating an awesome team culture, we will invest in your personal and professional growth by giving you the chance to work with a diverse mix of talented people and participate in different coaching sessions and workshops.
We will inspire you to raise the bar and be the best version of yourself by giving you the right balance of freedom and structure, and make sure to bring in a good deal of fun.In order to have the most positive impact, we encourage our team to travel to the office by public transport: we’ll cover your train or bus fees. You like biking? We’ll also provide you with a subscription to shared bikes (Blue-Bike). Most importantly, you’ll have the chance to do something that really matters - every day.

Apply in English with your CV and a motivation letter that tells us why we shouldn't want to live without you for a second longer!

Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or Linkedin direct messaging.

We look forward to getting to know you!
Too Good To Go has set itself the goal of being a human, economic and socially sustainable company. Therefore, we are already a certified B-Corp organization. We are constantly working to strengthen diversity at our company. All applicants are considered for employment regardless of religion, gender, sexual orientation, gender identity, national origin, age or disability status. We actively encourage anyone who self-identifies as a member of one of these groups to apply.