Frequently asked questions

The membership is taken out at company level and runs on a calendar-year basis (January to December). It is renewed automatically each year.

Discover all the benefits that come with a membership via this link: https://www.ubabelgium.be/en/membership  

Any employee with an email address from the member company can create an account on the UBA website. Access to the benefits is always linked to this account.

New employees can create their own account via the UBA website. Our system recognises the email domain and links the new colleague to the member company, so they can immediately enjoy the membership benefits.
If  employees leave the company, please notify us via contact@ubabelgium.be so we can delete unnecessary accounts. You can also do this yourself via the MyUBA feature “My colleagues”.

Simply ask us by sending an email to contact@ubabelgium.be. We can provide an overview of the employees who have made use of the benefits during the past year.

Of course, with great pleasure. For any questions, please contact Kristin Hannon, Loyalty Manager, at kristin@ubabelgium.be to arrange an appointment. 

During that meeting, you can clarify your needs and expectations, and we will suggest how to make optimal use of the UBA offering within your company.

Your membership runs per calendar year, from 1 January to 31December 31, and is automatically renewed.

A UBA member can terminate their membership by registered letter or by email to kristin@ubabelgium.be and contact@ubabelgium.be before 30 June of the current year. If termination is communicated after 30 June, the membership fee for the following year remains due.

Each UBA member company pays an annual membership fee. We offer three different types of membership. The benefits and fees vary depending on the type of company: 

• Brand Members: by this, we mean companies that represent one or more brands in Belgium.
• Media Members: by this, we mean companies that derive the majority of their income from advertising sales.
• Expert Members: by this, we mean creative, digital, research and media agencies, and all other service providers to brand builders.
• The membership fee for Brand Members is determined based on their gross media expenditure.

We use the average of years (-2) and (-3), then apply our fee scales. These fee scales are indexed annually.
The membership fee for Media Members and Expert Members is a fixed annual amount, which is also indexed yearly.

From November onwards, we can inform you of the amount for the following year. You can also request this information by sending an email to kristin@ubabelgium.be, Loyalty Manager. Each year in January, UBA issues the invoice for the annual membership.