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Research & Insights: the foundation for successful marketing

Companies investing in R&I see better results, build stronger brands, and create deeper connections with their target audience. Whether it's understanding market share, evaluating customer satisfaction, or identifying new target groups, R&I lays the foundation for effective and impactful campaigns that can transform a brand. In a world where relevance is key, Research & Insights offers the competitive advantage that brands need. That's why UBA offers a wide range of training courses and tailored exchange communities in this field.

Two active Exchange Communities: CMI and Panels

UBA provides its members the opportunity to dive deeper, get acquainted with the latest developments in research and market analysis, and share practical examples through two Exchange Communities. The Panels Exchange Community focuses on consumer and retail panel data. The CMI Exchange Community offers a forum for new developments in the research field.

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19 Questions to help buyers of online samples

This set of questions provides a framework that research buyers can use to evaluate the offerings of different online sample providers. The questions identify key points to consider and introduce consistent terminology. The goal of these questions is to form the basis for a conversation between the research buyer and the sample provider, rather than simply being used as a checklist to compare the offerings of different providers.

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20 Questions to help buyers of AI-based services

"20 Questions to help buyers of AI-based services" is a checklist designed to facilitate meaningful discussions and debates between research providers and buyers. It is part of ESOMAR’s broader AI initiative. The aim of this material is to help research agencies and buyers ensure that an appropriate level of transparency is maintained, that trust and credibility in the field are preserved, and that applicable privacy laws are respected. The goal is to promote the fair, transparent, responsible, and ethical use of AI in research. From data privacy and security to transparency and accountability, the publication explores various considerations around the responsible use of AI.

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Our research & insights expert is Miriam

Over the years, Miriam Delille has built extensive and deep knowledge in marketing and research, first with an FMCG giant where she held various leadership positions, and later through her own boutique agency. She is known for her expertise in consumer behavior and market analysis. Since April 2023, she has also been working with UBA to help brands grow by organizing a wide range of offerings in the areas of consumer and market insights, customer experience, and e-commerce & sales.

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Research & Insights E-commerce & Sales
  1. How the CIM became a thought leader on the international stage

    The roll-out of CIM ONE is generating interest abroad. CIM has been invited to explain its c...
    April 28, 2026
    UBA Focus News
    Newsletter_20260428_CIM_Internationale samenwerking_image.png
  2. Media inflation cools in Belgium

    Each year around this time, the World Federation of Advertisers (WFA) releases its biannual ...
    April 21, 2026
    UBA Focus News
    Newsletter_20260421_WFA_Outlook_iStock-2257585378.jpg
  3. Why CIM ONE is not a global initiative

    Glocalisation proves to be the preferred strategy when establishing a cross-media measuremen...
    April 14, 2026
    UBA Focus News
    Newsletter_20260414_CIM_Buurlanden_Carriou_Deridder.png
Discover all articles

Master Classes

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    Become certified in Marketing Effectiveness.

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Training 24/7

Demystifying consumer research methods

What strategic questions should you answer when setting up consumer research?

Demystifying Consumer Research Methods

What are the key pillars to measure brand strength?

Which key brand equity pillars should you measure and track to assess your brand performance?

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The building blocks of successful advertising

How to create successful advertising?

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Digital trends

What are the digital trends today?

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Consumer insights

What drives consumers?

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Stay updated on Research & Insights

With our weekly newsletter, we keep you informed about the latest trends in the sector. You can manage your preferences in MyUBA.

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