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Vertrouwen is belangrijker dan ooit

Zaki Lahbib, Expert Paid Media
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Vertrouwen is vandaag de grootste prioriteit van elke marketeer. Slechts 34% van de consumenten zegt dat ze de merken die ze gebruiken wel degelijk vertrouwen, terwijl 81% zegt dat merkvertrouwen een beslissende factor is in hun aankoop. Zo melden JCDecaux en Clear Channel in een gezamenlijk onderzoek bij meer dan 1000 respondenten in het Verenigd Koninkrijk. Reclamemakers voelen hier intuïtief al een opportuniteit om de vertrouwenskloof te dichten in de nasleep van een pandemie dat het vertrouwen heeft beschadigd. 

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