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Stemherkenning biedt merken nieuwe mogelijkheden

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‘Speak Easy’ heet de grootscheepse multidisciplinaire studie van J.Walter Thompson die de manier analyseert hoe merken zich kunnen aanpassen aan een wereld die bepaald wordt door ‘smart voices’.
 
Volgens het verslag ontwikkelen consumenten een sterkere emotionele band met merken als die stemherkenning gebruiken. Het onderzoek dat onder andere steunt op een neurologische analyse die gevoerd werd door Neuro-Insight, toonde aan dat de emotionele activiteit twee keer hoger ligt als de consumenten merken luidop in plaats van schriftelijk een vraag stellen.

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