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De grootste veranderingen in online retail

Simone Ruseler, Knowledge Manager
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Econsultancy publiceerde 20 statistieken die de grootste veranderingen in online retail illustreren. Zelfs in e-commerce zien we het landschap enorm evolueren. Online retail in 2019 lijkt in niets op online retail in 2009. De voorbije tien jaar zien we consumenten andere apparaten en verkoopkanalen gebruiken dan vroeger. De impact van e-commerce laat zich overal voelen, van pakjesleveranciers tot supermarkten; sommige veranderingen zijn kleiner of trager dan verwacht, andere zijn dan weer groter dan gedacht.

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