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Wat zijn Pirate metrics?

Chris Van Roey
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Pirate metrics (ook wel Pirate funnel genoemd) is een customer lifetime framework, oorspronkelijk ontwikkeld door Dave McClure, voor het meten van het verkoopproces. De pirate funnel bestaat uit 6 stappen: Awareness, Acquisition, Activation, Retention, Referral en Revenue, afgekort tot de piratenkreet AAARRR of A3R3. De oorspronkelijke versie van de pirate funnel bestond uit 5 stappen. De ‘A’ van 'Awareness' is later toegevoegd.

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