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Wat is 'Funnel’?

Chris Van Roey
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Een marketing 'funnel' (het Engelse woord voor trechter) is een proces dat een doelgroep doorloopt van algemene interesse tot uiteindelijke conversie. De term wordt voornamelijk gebruikt in online omgevingen. Het proces heeft de vorm van een trechter: bovenaan zit het grootst aantal personen en telkens als er een nieuwe stap genomen wordt, vallen er meer mensen af.

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