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Welke uitdagingen voor Sales Professionals na COVID-19? volgens Prof. Rangarajan

Peter Janssen, voorzitter UBA expert community Omnichannel & Sales Voorzitter Expert Community Omnichannel & Sales
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We leven in een ‘VUCA-wereld’ vol onzekerheid en verandering, waar ook de rol van Sales wordt uitgedaagd. De toenemende digitalisering, de beter geïnformeerde consument of koper, de opkomst van omnichannel, de noodzaak voor meer differentiatie, enz. maken het veel sales professionals niet makkelijk. Welke uitdagingen ziet Prof. Rangarajan voor de nabije toekomst? In het verleden werkte hij voor de Vlerick Business School, maar sinds enkele jaren is hij verbonden aan de Ball State University in de VS.

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