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Wat is Conversational Marketing?

Grégory Marchandise, UBA Domain lead Data & Technology and Content
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Conversational marketing oftewel conversatiemarketing is een feedbackgeoriënteerde benadering van marketing die bedrijven gebruiken om de betrokkenheid te stimuleren, klantgetrouwheid te ontwikkelen, hun klantenbestand uit te breiden en uiteindelijk ook hun inkomsten te verhogen.

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