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60 minutes: Hoe AI-gestuurde conversational search een game changer is voor de klantervaring

Om in te spelen op de noden van onze leden organiseert UBA 3 online sessies over artificiële intelligentie. 

English 60 minutes
When 28 November 2024
12:00 - 13:00

Introduction

Zijn jouw klanten zich ervan bewust dat ze gemakkelijk kunnen vinden wat ze zoeken op jouw website? Conversational search, ondersteund door een AI-chatbot, maakt het mogelijk voor bezoekers om moeiteloos te navigeren door jouw content. Het resultaat? Een betere klantervaring. Het introduceren van nieuwe technologie zoals conversational search kan uitdagend zijn en is nooit zonder risico. Voorbereiding is cruciaal, want een slecht getraind AI-model leidt tot frustrerende zoekopdrachten en verslechtert de klantervaring. 

In deze online sessie van 60 minuten bespreekt Jelle Plass, Senior Experience Strategist bij iO, de ins en outs van AI-gestuurde conversational search chatbots alsook enkele concrete cases.

Schedule

On Thursday 28 November:
12:00 - 13:00
Jelle Plass Senior Experience strategist at iO

60 minutes

Speakers

  1. Jelle Plass

    Jelle Plass

    Senior Experience strategist at iO

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Prices

  • Deelname is exlusief voor UBA-leden.
  • UBA-lid | merk: deelname is inbegrepen in het UBA-lidmaatschap. 
  • UBA-lid | expertisepartner: deelname is inbegrepen in het UBA-lidmaatschap.

Deze training wordt online via Zoom gegeven. Schrijf u in om deel te nemen, u ontvangt verdere instructies per mail.

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