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Mastering customer experience management (advanced)

How can you further foster an impactful customer experience?

Master Class English
When 2 June 2026
09:30 - 12:30
Location UBA Buro & Design Center
Esplanade 1 Box 8
1020 Brussels

Speakers

  1. Valérie Busquin

    Valérie Busquin

    Partner at Business Markers
    Valérie Busquin, partner at Business Markers, has over 20 years of experience in optimising brand experience and customer relationships, with a strong focus on building empathy for the customer.  After working for 11 years in international marketing at Procter & Gamble, Val&e...
    Valérie Busquin

    Valérie Busquin

    Partner at Business Markers

    Valérie Busquin, partner at Business Markers, has over 20 years of experience in optimising brand experience and customer relationships, with a strong focus on building empathy for the customer. 

    After working for 11 years in international marketing at Procter & Gamble, Valérie has spent the past 10+ years supporting companies of all sizes and sectors in putting the customer back at the heart of their strategy, through consulting, training and coaching missions. 

    She is certified to support “Voice of the Customer” programmes (Net Promoter Certified Associate – Satmetrix).

Register

No tickets available

Prices

  • UBA member: Free. The participation fee is included in your company's annual membership contribution.
  • Standard: € 430 (excl. VAT).
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