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Agentic AI in customer support

How agentic AI is redefining customer support and service automation. This is the last session in a series of four.

English 60 minutes Online
When 19 May 2026
12:00 - 13:00

Speakers

  1. Hannah Patronoudis

    Hannah Patronoudis

    Head of Experience at Raccoons
    Hannah focuses on translating new technology into practical applications for creative and digital organisations. She operates at the intersection of creativity and technology, with a strong interest in how AI can already contribute concretely today to more efficient workflows and better collabora...
    Hannah Patronoudis

    Hannah Patronoudis

    Head of Experience at Raccoons

    Hannah focuses on translating new technology into practical applications for creative and digital organisations. She operates at the intersection of creativity and technology, with a strong interest in how AI can already contribute concretely today to more efficient workflows and better collaboration.
  2. Michiel Vandendriessche

    Michiel Vandendriessche

    Co-founder & keynote speaker at Raccoons
    Michiel has been closely following developments in AI for years and supports organisations in the practical implementation of AI within their operations. His focus is on translating new technology into concrete solutions that create real business value.
    Michiel Vandendriessche

    Michiel Vandendriessche

    Co-founder & keynote speaker at Raccoons

    Michiel has been closely following developments in AI for years and supports organisations in the practical implementation of AI within their operations. His focus is on translating new technology into concrete solutions that create real business value.

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Prices

Participation is exclusive to UBA members.

  • UBA Member | Brand member: Participation is included in the UBA membership.
  • UBA Member | Expert member: Participation is included in the UBA membership.
  • UBA Member I Media member: Participation is included in the UBA membership.

This session will be held online via Teams and will not be recorded. Register to participate, and you will receive further instructions by email.

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