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Spotlight on Customer Experience: hybrid event by UBA & Kantar
A benchmark of meaningful difference in CX
During this Spotlight on CX, you will get an exclusive first look at the conclusions of Kantar’s CX Benchmark Study 2026.
For more than 20 years, the CX Benchmark study has set the standard for evaluating customer experiences in France. This year, for the third year running, we are excited to bring this valuable study to Belgium, where we are assessing the quality of customer experience across 77 brands in 11 different sectors.This is a hybrid session, attend in person or join via live streaming.
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Fundamentals to be effective in media
Media & communication effectiveness: what really works?
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Turning data collaboration into a competitive edge with the proper governance
A session exploring the essentials of data collaboration that enables effective marketing: technology, data quality, consent management and governance
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Masterful presentations
How to increase the impact of your (sales) presentation?
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Digital Bootcamp
A cycle of video training and on-site sessions to enhance your digital skills in marketing and communication.
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Elevating brands on LinkedIn
How can you, as a brand, leverage LinkedIn to your advantage?
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The National Bank of Belgium's newest economic projections that will shape Belgium and Europe
Twice a year, the National Bank of Belgium publishes its macroeconomic outlook for our country. During this exclusive webinar, Geert Langenus will guide you through the latest figures and forecasts for both the Belgian and European economies.
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UBA Media Date 2026
As a brand builder, you know how crucial strong communication is. The UBA Media Date offers a programme specifically tailored to the needs of our advertiser members.
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Increase your sponsorship impact
How to ensure the effectiveness and impact of your sponsorship programs?
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Building a responsible business reputation that lasts
The drivers of a responsible business reputation: from scientific insight to strategy.
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Navigating retail sales channels through a customer journey lens
How can you make the best use of different sales channels by understanding the customer journey?
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Content marketing strategy
How do you build a content strategy that delivers value today and tomorrow?
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Show event
Five golden learnings for ROI in marketing
How to optimise your marketing investments?
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Crisis management and communication
Do you really have an effective crisis plan?
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Influencer marketing
How can I get influencers to share my messages?
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Fundamentals of CRM strategy
How can companies turn customer data into long-term relationships and measurable business value?
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From broad acquisition to deep high-value-customer cultivation
How to find, keep and leverage your High-Value customers?
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The art of prompting in marketing
What are the techniques to improve your interactions with AI?
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Driving sustainable business growth
How to develop an effective strategy for sustainable business growth?
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Storytelling in presentations
How do you convince an audience?